Grace is unearned kindness. When others are disrespectful or cruel, are you able to respond in kindness? Most people respond with their own cruel and disrespectful words and deeds. But the practice of Kindness At All Times© demands that we respond in love and kindness, even when we do not feel like it or when our own feelings are hurt. After all, if we say we are kind people, then should we not respond in kind ways? Even when we do not feel kind?
Kindness is not a feeling but a behavior. We are always free to choose our behavior, regardless of others actions.